SeatbeltPlanet.com FAQ

We let you select your preferred shipping method with either UPS or the US Postal Service! Have an international order? No problem! And if you need your order shipped with another carrier, please give us a call and we're happy to accommodate.

Our goal is to make the return process as simple and hassle-free as possible. If you are dissatisfied for any reason, return your order to us and we will refund the cost of your product. Simple and Easy. Just call, email, or complete the form on our contact page. Please provide the 6 digit order number located on the tag sewn on the belt and the reason for your return. You will then receive a Returned Materials Authorization (RMA) number and instructions on how to send back your seat belts.

Seatbeltplanet.com™ produces high-quality, custom seat belt and restraint systems. You can feel safe knowing that your products have been tested to the highest level. Your seat belt products are guaranteed to meet all applicable US Federal Motor Vehicle Safety Standards. Seatbeltplanet.com™ reinforces that high level of safety with a 90 day satisfaction guarantee. If your seat belt does not match the color that you want or doesn’t fit or isn’t what you are looking for, return the seat belt and we will make you one that will work or we will give you your money back!

The seat belts purchased through Seatbeltplanet.com™ are covered under a one year manufacturer's warranty due to component issues from the date shipped. Under the warranty, the seat belts cannot be returned if (1) there has been any obvious abuse, (2) the seat belt has been involved in an accident, and/or (3) the seat belts have been disassembled or any of the components removed.

Our goal is to make the return process as simple and hassle-free as possible. If you have a return or warranty claim, complete the form on contact us

A seat belt may retract slowly or fail to retract because the webbing is twisted, dirty, rubbing against interior trim, or entering the retractor at the wrong angle. The retractor may also have a weak or damaged return spring. Start by pulling the belt out and checking the full length of the webbing for twists, folds, contamination, or frayed edges. Make sure the belt can travel freely through the upper guide and that it is not rubbing against a seat, trim panel, or mounting bracket. Retractors are designed to operate within a specific mounting orientation. If a replacement retractor is installed at the wrong angle, it may remain locked or fail to retract correctly. Do not lubricate the webbing or spray lubricant inside the retractor. If the webbing is damaged or the internal retractor mechanism is not functioning properly, the assembly should be professionally evaluated or replaced.

SeatbeltPlanet.com™ is open from 8 am to 5 pm (US Central) from Monday to Friday. We are also closed on federal holidays.

The short answer is no. Your seat belts are designed to be single use items and should be replaced after an accident. We do not recommend reusing or repairing seat belts that were in an accident.

Modern seat belts use pyrotechnic pretensioners that fire when the airbags deploy.  By design, they lock the belt as an additional safety measure.  The seat belt should be replaced if the pretensioners have fired. 

The majority of slow retraction we see is due to the webbing. This is assuming the seat belt is installed correctly. Seat belts retractors are designed to work with new webbing.

As your vehicle ages, the webbing can become contaminated by dirt and oils, develop tiny frays and can get stiff. This is especially true in convertibles, Jeeps, or vehicles that are used in harsh environments. All these factors introduce more friction than the retractor spring can overcome. Replacing the webbing with new material can improve and will often completely solve slow retraction.

Though it is not common, sometimes we see slow retraction in new vehicles with new webbing. Mazda Miatas are notorious for this. Rewebbing may or may not improve retraction in these cases.

Click here to learn more about our rewebbing service

We love dogs! They help keep us in business. Yes, we can repair your seat belt!  Our rewebbing service is exactly what you need.

Click here to learn more about our rewebbing service.

 

Our return policy is simple and easy. If for whatever reason, you are not satisfied with your order return it within 90 days and we will either send you a replacement or refund your money. If the product has been installed, it will be subject to a 20% restocking fee.  As a seat belt manufacturer, we could modify your purchased belt to better fit your needs. You may call us at 405-736-0088 or contact us along with your phone number and let us know why you are returning it. We will then send you an RMA number that needs to be included with your return. It may take a few days shipping and evaluation for us to return the belt you want back to you.

If you have a return or warranty claim, complete the form on contact us. Provide the 6 digit order number located on the tag sewn on the belt and the reason for your return. You will then receive a Returned Materials Authorization (RMA) number and instructions on how to send back your seatbelts.

If you have a return or warranty claim, complete the form on contact us. Provide the 6 digit order number located on the tag sewn on the belt and the reason for your return. You will then receive a Returned Materials Authorization (RMA) number and instructions on how to send back your seatbelts.

We can make arrangements to ship anywhere in the world.

It is common that most vehicle manufacturers would use a different style seat belt with each model year causing there to be a countless number of parts that customers may need and often these parts are not available for us to purchase. SeatbeltPlanet.com™ provides a wide variety of aftermarket seat belts that fit a majority of customer vehicles. SeatbeltPlanet.com™ is continuously working on adding new vehicle-specific seat belts to our product offering. If our standard seat belts do not fit your vehicle we may be able to repair your existing seat belts.

No, you can complete the checkout process as a guest

Yes, you can order a custom length of belt. If you do not see the length that you need, contact us or give us a call at 405-736-0088 and we will work to get your custom order together along with a price. In order to understand which dimensions we will need, please visit the seat belt selection guide.

Each seat belt manufacturer builds and designs their belts to work in combination with each other. We are not able to match up the different sides of the belt with one universal product. It is always best to order a complete set because designs and changes can be made from time to time on the same product.

Seatbeltplanet.com™ manufactures a large selection of seat belts designed to fit most vehicles. If you do not think the stocked seat belts will fit in your vehicle contact us or call 405-736-0088 to talk to us. We can make a custom belt just for you. For more information on specific questions we may ask you, check the seat belt selection guide.

Yes, we do offer custom seatbelts. Please call us at 405-736-0088 for a customized quote. The cost depends on which seat belt you order but typically there is an additional charge for custom seat belts.

The Federal Motor Vehicle Safety Standards (FMVSS) are administered by the National Highway Transportation and Safety Administration (NHTSA). NHTSA is the governing agency under the Department of Transportation (DOT) for on-road, highway vehicle safety. Our belts are tested and certified to meet FMVSS 209 and 302 which are the standards related to the actual seat belt. The certification tag is located on all our belts.