FAQs

Questions

Answers

Customer Satisfaction - How long does it take to get my order?

If a belt is in stock, it will normally ship in 24 hours of receiving an order (not including weekends or holidays). If a seat belt is not in stock we typically can produce and ship in 1-3 days.  Remember your custom order is welcome and we still typically can ship them in 1-3 days.  

Customer Satisfaction - I don't like my belt, can I return it?

Our return policy is simple and easy. If for whatever reason, you are not satisfied with your order return it within 90 days and we will either send you a replacement or refund your money.  As a seat belt manufacturer we could modify your purchased belt to better fit your needs.  You may call us at 405-736-0088 or send an email to [email protected] along with your phone number and let us know why you are returning it. We will then send you an RMA number that needs to be included with your return. It may take a few days shipping and evaluation for us to return the belt you want back to you. 

Customer Satisfaction - What are your hours of operation?

SeatbeltPlanet.com™ is open from 8 am to 4:30 pm (US Central) from Monday to Friday. We are also closed on federal holidays.

Customer Satisfaction - How do I return my order?

If you have a return or warranty claim, complete the form on contact us. Provide the 6 digit order number located on the tag sewn on the belt and the reason for your return. You will then receive a Returned Materials Authorization (RMA) number and instructions on how to send back your seatbelts.

Product Information - Can I order a belt that will work in my specific vehicle?

Seatbeltplanet.com™ manufactures a large selection of seat belts designed to fit most vehicles. If you do not think the stocked seat belts will fit in your vehicle contact us via email: [email protected] or call 405-736-0088 to talk to us. We can make a custom belt just for you. For more information on specific questions we may ask you, check the seat belt selection guide.

Product Information - Can I replace just one-side of my seatbelt?

Each seat belt manufacturer builds and designs their belts to work in combination with each other. We are not able to match up the different sides of the belt with one universal product. It is always best to order a complete set because designs and changes can be made from time to time on the same product.

Product Information - Are your belts DOT approved?

The Federal Motor Vehicle Safety Standards (FMVSS) are administered by the National Highway Transportation and Safety Admnistration (NHTSA). NHTSA is the governing agency under the Department of Transportation (DOT) for on-road, highway vehicle safety. Our belts are tested and certified to meet FMVSS 209 and 302 which are the standards related to the actual seat belt. The certification tag is located on all our belts.

Product Information – Do you offer original seat belt parts for my specific car?

It is common that most vehicle manufacturers would use a different style seat belt with each model year causing there to be a countless number of parts that customers may need and often these parts are not available for us to purchase.  SeatbeltPlanet.com™ provides a wide variety of aftermarket seat belts that fit a majority of customer vehicles. SeatbeltPlanet.com™ is continuously working on adding new vehicle-specific seat belts to our product offering. If our standard seat belts do not fit your vehicle we may be able to repair your existing seat belts.

Repair Services – Can I have a custom belt made? How much will it cost?

Yes, we do offer custom seatbelts.  Please call us at 405-736-0088 for a customized quote.  The cost depends on which seat belt you order but typically there is an additional charge for custom seat belts.

Placing an Order - Do you ship to anywhere in the world?

We can make arrangements to ship anywhere in the world.

Placing an Order – Do I need to register to place an order?

No, you can go directly to the shopping cart by clicking “skip this step” which will bypass the registration process.  Then just complete the shipping address and payment information to finish placing your order.